Shipping Policy
Thank you for shopping at Hollowcreek Farms!
We strive to deliver your order as quickly and smoothly as possible. Please see our shipping information below.
Overview of shipping guidelines
This shipping policy applies to all orders shipped within USA.
Shipping partner
We work with trusted and reliable shipping providers to ensure safe and on-time delivery, including:
- USPS (postal service for USA)
- UPS
- FedEx
- DHL
Shipping costs
We are pleased to offer free shipping on all orders to USA – with no minimum order value.
Enjoy convenient and free delivery directly to your home for all our products.
Processing time
All orders are processed within 1–3 business days of receiving your order confirmation email.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
Delivery time
After your order has been shipped, the delivery time is usually 3–10 working days, depending on your location within USA and the shipping method chosen.
Please note that slight delays may occur during peak times or promotional periods.
Shipping methods
- Standard shipping: Free for all orders (€0.00)
- Express shipping (optional): Available at checkout (costs vary by location)
Shipment tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your package directly on our " Track Order " page or on the shipping provider's website.
Please allow 24–48 hours for the tracking information to update after shipment.
Delays
Although we strive for on-time delivery, occasional delays may occur, for example, due to weather conditions, delays with the shipping provider, or increased shipping volume.
We thank you for your understanding and patience while we work to deliver your order as quickly as possible.
Customer service
If you have any questions about your order or need assistance, please contact us at:
info@hollowcreekfarms.com
Our customer service team will be happy to assist you and will respond as soon as possible.
Thank you for choosing Hollowcreek Farms! We appreciate your trust and look forward to serving you again soon.